Respond faster, convert better,
operate smarter
Most platforms can't. Loop unifies all customer touchpoints and CRMs in a team inbox with AI Agents and native lead management so your conversations never break — even when customers switch channels.
Channel
One inbox. Every channel your customers use.
Everything your team needs
AI Auto-Reply
Instantly respond to customer messages 24/7 with a trained AI agent.
Unified Inbox
All channels in one place — no more switching between apps.
Voice AI
Handle phone calls automatically with a natural-sounding voice agent.
Instant Handoff
Seamlessly transfer conversations from AI to a human agent when needed.
Analytics
Track response times, volume, and agent performance in real time.
Team Collaboration
Assign, tag, and manage conversations across your entire team.
Appointment Booking
Let the AI schedule meetings and follow-ups directly in the chat.
Broadcast Campaigns
Send targeted messages to customer segments across all channels.
Built for the way your
customers actually communicate.
Voice AI
Your AI speaks.
Not just types.
Handle inbound calls and voice messages automatically — your AI agent responds naturally in real time, 24/7.
AI agent
You're always
available.
Your AI agent handles inquiries, qualifies leads and books appointments — 24/7, in any language.
Multi-channel
Fits right into
how you work.
Connect your existing channels in minutes and go live without disrupting your workflow.
Analytics
Data that drives
better decisions.
Track response times, team performance, and conversation volume in real time.
Here's how Loop sets you up for success
Designed for growth
Quickest ROI in the market with a roadmap shaped by you to scale revenue across the customer lifecycle — you'll grow with us, not outgrow us.
Reliability at scale
Best-in-class tech and enterprise-grade security for speed and stability, with 99.999% uptime under high chat volumes.
Leading with experience
The only customer conversation platform with years of market leadership, preferred by Meta and TikTok for early feature access.
Frequently asked questions
Everything about Loop, AI agents, and your channels.
Loop is a team inbox that unifies all your customer conversations — WhatsApp, Instagram, Telegram, and more — in one place. Add AI agents to automate replies and qualify leads, and hand off to your team when it matters.
Loop supports WhatsApp Business (via Twilio or Meta), Telegram, Instagram DMs, Facebook Messenger, and website chat. You connect channels from the dashboard and see every conversation in a single thread.
You create an agent in the dashboard: set instructions, add knowledge (website URL or PDF), and assign channels. The agent can answer FAQs, qualify leads, assign conversations to Sales or Support, and close chats when appropriate.
Yes. In AI Agents you turn on "Assign to agent or team" and set conditions. The agent tells the customer it's connecting them, then the conversation switches to that team.
Starter is free (up to 3 team members, 1,000 messages/month). Pro is $29/month with more members, unlimited messages, analytics, and integrations. Enterprise is custom — dedicated support, SSO, and custom integrations.
Yes. Loop works in Arabic and English (and other languages). Your AI agents and team can reply in the language your customers use.
In the dashboard, go to Channels and follow the WhatsApp setup. You'll need a Meta Business account and can use the WhatsApp Business API (Twilio or Meta).